PCH Mutual brings speciality insurance to you.
You provide personal service to your residents, clients and families. As a risk retention group designed specifically to serve your industry, we bring that same personal touch to your insurance experience.
Our Mission
The PCH Difference
PCH Mutual is not your typical commercial insurance carrier. We are owned by you and your fellow caregivers, coming together to share each other’s burden and shoulder the risk collectively.
Member Benefits
A dedicated Claims Department for our members
When members need to report an incident or submit a claim, they know they’re in good hands.
I probably would not be in business anymore had it not been for the insurance PCH Mutual made available. As a small facility owner I can barely keep my head above water. It is wonderful having an advocate who goes to bat for me.
– ANNIE FEHNEL
Morning Star Manor, Inc.
I submitted an online quote and received a response almost immediately. Now we have peace of mind knowing that we are covered should something happen.
– ARNOLD BLANKSON
Mountain View Care Home
Resident Stories
Our Resident Stories Initiative helps your residents share their lives and build connection.
Each of your residents is a unique individual with a story to tell– that’s why we developed the Resident Stories Initiative. Our guided questionnaire encourages your residents to share details of their families, careers, and lives so they can connect more deeply with staff and fellow residents.
From our blog
Recent Posts
Goodness of Fit – Curating a Harmonious Resident Group
A well-balanced resident group doesn’t happen by accident—it’s built through intentional planning and insight. Learn how “Goodness of Fit” and tools like CareChron and Guide Path can help create a more harmonious, lower-risk environment in your caregiving home.
A Conversation with BJ Miller
In September, PCH Mutual celebrated their 20th anniversary with a special event for our members: A live and interactive webinar discussion with palliative care specialist, Dr. BJ Miller. Join PCH’s CEO, Julie Bordo, as she sits down for an engaging conversation about how to approach end of life discussions and how to plan for the inevitable.
Fall Prevention in Care Homes: Reduce Risk, Avoid Neglect, and Improve Safety
Many falls come without a warning – no loud crash or obvious stumble to catch. It’s something small – a quiet slip in the bathroom, a shaky moment getting out of bed. For the elderly, the consequences are much bigger.