PCH Mutual brings speciality insurance to you.
You provide personal service to your residents, clients and families. As a risk retention group designed specifically to serve your industry, we bring that same personal touch to your insurance experience.
Our Mission
The PCH Difference
PCH Mutual is not your typical commercial insurance carrier. We are owned by you and your fellow caregivers, coming together to share each other’s burden and shoulder the risk collectively.
Member Benefits
A dedicated Claims Department for our members
When members need to report an incident or submit a claim, they know they’re in good hands.
I probably would not be in business anymore had it not been for the insurance PCH Mutual made available. As a small facility owner I can barely keep my head above water. It is wonderful having an advocate who goes to bat for me.
– ANNIE FEHNEL
Morning Star Manor, Inc.
I submitted an online quote and received a response almost immediately. Now we have peace of mind knowing that we are covered should something happen.
– ARNOLD BLANKSON
Mountain View Care Home
Resident Stories
Our Resident Stories Initiative helps your residents share their lives and build connection.
Each of your residents is a unique individual with a story to tell– that’s why we developed the Resident Stories Initiative. Our guided questionnaire encourages your residents to share details of their families, careers, and lives so they can connect more deeply with staff and fellow residents.
From our blog
Recent Posts
Free Member Benefit Invitation Coming to Your Email!
PCH Mutual Insurance is thrilled to share that we’ve partnered with Guide Path to bring innovative, person-centered care and risk management solutions to all PCH Mutual members. This strategic collaboration introduces Guide Path’s Resident and Family Insights Survey Suite, offering powerful tools to manage expectations, reduce risks, and elevate care standards.
Signs a Resident Needs a Higher Level of Care
Determining when a resident needs a higher level of care is crucial for both their well-being and your facility’s compliance. Use best practices for admission assessments, guidelines for relocating residents, and remember the importance of staying within your facility’s care capabilities.
Mental Health Awareness: Understanding and Identifying Resident Needs
Getting older adults the help they need when treating mental health conditions can alleviate pain and suffering, reducing the risk of comorbidities.