Member Benefits
A dedicated Claims Department for our members
When members need to report an incident or submit a claim, they know they’re in good hands.
I probably would not be in business anymore had it not been for the insurance PCH Mutual made available. As a small facility owner I can barely keep my head above water. It is wonderful having an advocate who goes to bat for me.
– ANNIE FEHNEL
Morning Star Manor, Inc.
I submitted an online quote and received a response almost immediately. Now we have peace of mind knowing that we are covered should something happen.
– ARNOLD BLANKSON
Mountain View Care Home

Resident Stories
Our Resident Stories Initiative helps your residents share their lives and build connection.
Each of your residents is a unique individual with a story to tell– that’s why we developed the Resident Stories Initiative. Our guided questionnaire encourages your residents to share details of their families, careers, and lives so they can connect more deeply with staff and fellow residents.
From our blog
Recent Posts
A Conversation with BJ Miller
In September, PCH Mutual celebrated their 20th anniversary with a special event for our members: A live and interactive webinar discussion with palliative care specialist, Dr. BJ Miller. Join PCH’s CEO, Julie Bordo, as she sits down for an engaging conversation about how to approach end of life discussions and how to plan for the inevitable.
Fall Prevention in Care Homes: Reduce Risk, Avoid Neglect, and Improve Safety
Many falls come without a warning – no loud crash or obvious stumble to catch. It’s something small – a quiet slip in the bathroom, a shaky moment getting out of bed. For the elderly, the consequences are much bigger.
PCH Mutual: Two Decades of Dedication to Personal Care Homes
Celebrating over two decades of commitment, PCH Mutual Insurance Co. has supported personal care homes with vital liability insurance and risk management solutions. Established to fill a crucial market need, PCH Mutual now aids numerous members nationwide, evolving continually to meet the care industry’s changing demands.