Member Benefits
A dedicated Claims Department for our members
When members need to report an incident or submit a claim, they know they’re in good hands.
I probably would not be in business anymore had it not been for the insurance PCH Mutual made available. As a small facility owner I can barely keep my head above water. It is wonderful having an advocate who goes to bat for me.
– ANNIE FEHNEL
Morning Star Manor, Inc.
I submitted an online quote and received a response almost immediately. Now we have peace of mind knowing that we are covered should something happen.
– ARNOLD BLANKSON
Mountain View Care Home
Resident Stories
Our Resident Stories Initiative helps your residents share their lives and build connection.
Each of your residents is a unique individual with a story to tell– that’s why we developed the Resident Stories Initiative. Our guided questionnaire encourages your residents to share details of their families, careers, and lives so they can connect more deeply with staff and fellow residents.
From our blog
Recent Posts
The Hidden Dangers of Summer Menus: Why Hot Dogs and Hard Candy are High Risk
Hot dogs on the grill, fresh fruit, a bowl of candy — they feel like summer. But for older adults with chewing or swallowing difficulties, a few familiar favorites can carry hidden choking risks. Learn why cut and texture matter, the warning signs to watch for during meals, and simple ways to keep summer favorites on the menu safely.
Preventing Mealtime Risks: Using Mechanical Soft Diets to Reduce Aspiration
Making mealtimes safer is one of the most important things a caregiver can do. For residents with swallowing difficulties, a mechanical soft diet can prevent choking and reduce the risk of serious lung infections like aspiration pneumonia. Learn the key techniques for meal preparation and download our free, printable poster to use as a daily guide in your facility.
Goodness of Fit – Curating a Harmonious Resident Group
A well-balanced resident group doesn’t happen by accident—it’s built through intentional planning and insight. Learn how “Goodness of Fit” and tools like CareChron and Guide Path can help create a more harmonious, lower-risk environment in your caregiving home.