Recent Posts

doctor speaking patient on couch

Making Conversation: The Age-old Art of Asking Interesting Questions

Engaging with seniors through meaningful conversation is an important part of their socialization and has been shown to be particularly important for their well-being.

senior in mask looking out window

On Notice: What Constitutes Pandemic Preparedness in Long Term Care Today

Few people were prepared for the coronavirus pandemic, and that includes many assisted living facilities. This is the time to assess what went wrong and how to achieve true pandemic preparedness going forward.

nurse team huddled for cheer

Prioritizing Caregiver Well-Being: Strategies for Staff Retention

In today’s labor market, supporting team well-being is an essential part of any organization’s staff retention strategy.

man emoting during conference

Simple Solutions for Improving Resident Life

Don’t break the law or compromise resident safety, this industry innovator had simple solutions for improving the life of your residents. https://www.nextavenue.org/he-broke-the-law-to-build-a-better-nursing-home

people in suits at black table summit

7th Annual National Long Term Care Defense Summit

Insurtech is #trending. Thank you to the team hosting the 7th Annual National Long Term Care Defense Summit and our partners at CareValidate and A.I. Insurance for teaming up to provide innovative solutions to our industry.

people surrounding a table next to projector screen

NRRA/Captive Review RRG Leaders Summit in Los Angeles

  PCH President Julie Bordo joins RRG experts discussing our InsurTech partnerships at joint summit of RRG leaders and Captive Review.

board members standing in lobby of care facility

Board Visits Dallas Facility

Board Member Terry Hubbard hosted the PCH Board and our partners on an informative tour of two of his personal care homes.

board members standing against grey wall

New Board Member Welcomed at Burlington Meeting

PCH welcomes member insured Terry Hubbard of Avendelle Assisted Living in Texas to our Board of Directors.

colorful socks in leather shoe

PCH Board Members Show Off New Socks

After two days of productive meetings, PCH board members like to put up their feet and show off their Happy Socks.

woman in buisness suit with "NRRA" backdrop

NRRA Conference in Chicago

Had a phenomenal experience Co-Chairing the National Risk Retention Association’s 2018 National Conference at the inimitable Chicago SOFITEL this week. Thanks to all who sponsored, attended, spoke and supported NRRA. A special shout out to the NRRA staff, my fellow board members and the team Proxfinity who impressed all with their innovative and fun networking…

board members at long lunch table

New Member Benefits Launched at San Diego Meeting

The PCH Board gets down to business launching our exciting new member benefits the Loss Impact Hotline and Memory Box Initiative.

board members against a wood backdrop

PCH Board Meets for First Time in Vermont

PCH Mutual recently convened in its new home, Vermont, for its annual Shareholder’s meeting followed by its Board of Director’s meeting. The Board was fortunate to be welcomed by David Provost, Deputy Commissioner, Captive Insurance Vermont Department of Financial Regulation during the course of its meeting. When board members were not busy at work on…

hand heart silhoutte

PCH Is Dedicated To Serving You Well

PCH Mutual is busy putting together more benefits for our members. We are listening to your needs and finding ways to meet them. PCH is not just looking at traditional ways to deliver quality, cost effective insurance coverage to you; we are researching innovative solutions. We know what is good for one member is good for…

two men speaking and smiling

It’s Not Candid Camera: Facilities Must Use Caution in Posting Photos of Residents

Recent rumblings at the Centers for Medicare & Medicaid Services (CMS) should raise the concerns of assisted living facility and personal care home owners regarding photos of residents and use on social media. CMS has instructed State Survey Agency Directors to survey nursing home policies and procedures concerning staff taking or using photographs or recordings…

male and female seniors brushing teeth side by side

A Simple Routine Helps Residents Preserve Their Sense of Balance

Caregivers are keenly aware that falls are a leading cause of injury to seniors. Each year, one in three Americans over the age of 65 suffers a fall. Researchers have found doing something as simple as raising one leg and balancing while brushing your teeth can improve balance and reduce the risk of falling. It…