Reporting a Claim
Reporting a claim or an incident that may give rise to a claim within 60 days is essential to your insurance coverage.
To report a claim or an incident that may give rise to a claim, please call your broker/agent.
Unexpected Accident
A resident experiences an accidental, unexpected injury or illness
Angry Family
A family is angry after a resident experiences an accidental, unexpected injury or illness
Summons Received
You receive a summons or complaint
Attorney Letter
You receive a letter from an attorney regarding a resident or former resident
Complain Filed
A complaint is filed against you with the state by a resident or their family
NOTE: Even if you are cleared, or not cited by the state, please call to report the incident/complaint.
PCH can help with $5,000 in coverage to pay an attorney to represent you
Accused Criminal
You or an employee are accused of criminal conduct relating to the care of residents
PCH can help with $5,000 in coverage to pay an attorney to represent you
Threaten to Sue
Anyone threatens to sue you
Call Hotline if Unsure
Unsure? Call our anonymous Loss Impact Hotline at +1 800 673 2558+1 800 673 2558
PCH policies have no deductible, and your premium will not increase due to incident reports. It's always in your best interest to report any of the above situations promptly-the sooner you report, the sooner we can help.