PCH Mutual: Two Decades of Dedication to Personal Care Homes
Celebrating over two decades of commitment, PCH Mutual Insurance Co. has supported personal care homes with vital liability insurance and risk management solutions. Established to fill a crucial market need, PCH Mutual now aids numerous members nationwide, evolving continually to meet the care industry’s changing demands.
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Written by Julie Bordo in the Demotech Difference, Winter 2025.
Unique Approach to Member Support
PCH Mutual distinguishes itself by its unwavering commitment to its members and embracing of innovation. The company is a committed early adopter, investing in offering tailored risk mitigation tools, educational resources, and legal support. Members have access to exclusive initiatives such as the Memory Box Project, Resident Stories and the Loss Impact Hotline, which provides free, confidential legal consultations during adverse events.
Julie Bordo is the CEO and president of PCH Mutual Insurance Co. Inc., an RRG. Registered in 47 states, PCH provides liability insurance to over 3,900 long-term care facilities. As a former litigator, business counsel and consultant, Bordo engages a 360 degree view when addressing the unique demands of running a risk retention group. She is an avid early adopter of innovation, has lobbied in Washington on behalf of the captive industry, and is a passionate speaker on leadership and myriad topics related to long term care, captives and technology. She was named to Captive Review’s 2020 and 2021 Power 50.