As PCH Mutual hits its 20-year mark, we’re more committed than ever to supporting caregivers. From new resources and benefits to an inspiring Q&A with Dr. BJ Miller, our recent gathering in Ojai, CA, was a moment to honor our members and reflect on PCH’s growth and vision for the future.

PCH is thrilled to welcome two new members, Ian Davis and Karen Woodbury Cordero, to our Board of Directors. They bring valuable expertise consistent with our mission to provide high quality insurance designed specifically for closely-held and family-owned adult care homes and residential facilities.

PCH Mutual Insurance is thrilled to share that we’ve partnered with Guide Path to bring innovative, person-centered care and risk management solutions to all PCH Mutual members. This strategic collaboration introduces Guide Path’s Resident and Family Insights Survey Suite, offering powerful tools to manage expectations, reduce risks, and elevate care standards.

Determining when a resident needs a higher level of care is crucial for both their well-being and your facility’s compliance. Use best practices for admission assessments, guidelines for relocating residents, and remember the importance of staying within your facility’s care capabilities.

Getting older adults the help they need when treating mental health conditions can alleviate pain and suffering, reducing the risk of comorbidities.

The stresses and strains of caring often leave us ‘tuning out’ of often-heard stories, when these stories, in fact, represent the jewels of our residents’ lives. It’s important to think about how we can guide residents to tell their stories, whether through a cherished object, song, dance, or question.

February is Senior Independence Month which highlights the sense of purpose seniors derive from exercising their autonomy. Independence is integral to preserving dignity. Yet independence can clash with the realities of the physical and mental restrictions of age.

Navigating care for residents at risk of pressure injuries can be challenging. In our latest video, we highlighted tips on caring for residents who may be at risk for pressure injuries.

Safety is a primary concern for providers in assisted living facilities and personal care homes. Creating a culture of safety not only fulfills regulatory obligations but also ensures the well-being of residents.

Preventing falls is the first line of defense in mitigating injuries and decreasing liability. Having preventative measures in place is essential for creating a safe environment for your residents.

PCH provides a unique and valuable member benefit to alleviate concerns with our Loss Impact Hotline, providing confidential help and expert advice, free of charge.

It is important to understand the types of diets recommended for your residents’ health conditions and dietary needs but can be difficult to know which foods should be included and avoided in specialized diets. Take steps to educate yourself and your staff on specialized diets.

Are you prepared for the impact of social inflation on your business and finances? Social inflation is a term used to describe the skyrocketing claim costs in the insurance industry that are outpacing general economic inflation. These rising costs are a threat to policy affordability and potential availability.

Creating a practice for optimal light exposure throughout the day is the single most important
way to improve sleep and mood, which benefit a slew of other health indicators.

Engaging with seniors through meaningful conversation is an important part of their socialization and has been shown to be particularly important for their well-being.